Exchange a thimble is easy at Thimblelady!
Whether you worry about the thimble a bit too big or a bit too small, or you simply aren't sure what is the right fit, once you've got the thimble, it is much easier to work out the perfect size once you have one in hand! Here is how to exchange:
1. Put the thimble on the finger you intend for. Take a picture of your finger with the thimble on (from the back of your hand). Low resolution will do.
2. Email the picture to firstname.lastname@example.org for me to SEE how it fits. Then I'll be able to give you a precise instruction on whether it should be exchanged. If yes, what size, after examing your finger size and shape.
3. Once received my assesment, print it off. Print your return shipping address on it and enclose it with the returned thimble. Send it back to Thimblelady PO Box 232, Wahroonga, NSW 2076, Australia for exchange. Once we receive it, exchange will be made accordingly and sent back.
Here is the feedback from a quilter who needed to exchange her thimble:
I just wanted to let you know I received my thimble yesterday and it fit perfectly! Thank you so much for your help and for allowing me to exchange it. I can't wait to get started learning to quilt with it. It has been such a pleasure doing business with you and I look forward to purchasing more of your products.
Just to make custom thimbles for any shape of fingers aren't enough. Over past 12 years, we have done everything to make sure our customers get a thimble that fits. The conclusion gained from first hand exprience is service our customers directly is the best value for our customers: our wealth of experience, our large range of stock and our ability to alter thimbles for customers. Now plus free shipping and digital pictures of fingers and fitting by customers. Email consultation enable quick and easy evaluation and advice from Liuxin. What can be better than this?!
Any further questions? Email Thimblelady.
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